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Online Business Management & Virtual Admin Packages for Lactation Consultants

Lactation Virtual Admin Packages

Just like lactation support, admin support should match the stage of your practice. These packages are designed to grow with you so you’re never overpaying for support you don’t need or under-supported when your caseload increases.
Colostrum Support (Economy)
Best for IBCLCs who have newer practices and a low consult volume
Client communication support (non-clinical responses, templates)Appointment schedulingAppointment remindersIntake form collection and follow-up to ensure completion
Transitional Milk Support (Basic)
Designed for IBCLCs whose caseload is increasing and who need more structure and consistency behind the scenes
Everything in the Colostrum Package, plus: Inbox management (email + basic platform messaging) Intake form review for completeness (flagging missing information) Calendar and availability management Generate and send off pediatric reportsClient onboarding workflow support
Mature Milk Support (Premium)
High-level support for group practices ready to step fully into the provider role and out of daily admin tasks completely
Everything in the Colostrum and Transitional Package, plus: Inbound & outbound calls as the primary admin point of contact (non-clinical)Monthly Newsletters Full inbox and client communication management Advanced scheduling support (waitlists, reschedules, cancellations) Intake form management, mapping, and ongoing maintenance Internal workflow optimization Coordination with billers, contractors, or support staff
Online Business Management (OBM) for Lactation Consultants
I provide hands-on OBM support for private practice lactation consultants. This package is ideal for IBCLCs who want strategic oversight of their practice, including workflow optimization, team coordination, and backend systems management. $800/month (20 hours minimum at $40/hr)
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Project Assistance for Lactation Consultants
Sometimes your practice needs short-term, one-time support instead of ongoing OBM or VA services. I offer project-based assistance to help with specific operational tasks, special initiatives, or administrative projects. $40/hr (4 hour minimum) OBM-led projects (IBCLC oversight)
Schedule A Project Consultation

Chart Refresh Service

Make your charts compliant and audit-ready with our TLN Chart Refresh Service What’s included: • Intake & visit record updates • One round of revisions • Delivery within 5–7 business days For Practice Better & IntakeQ users*
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  • Running my own lactation business meant juggling not only client care but also a lot of time-consuming admin tasks, especially social media. I struggled to keep up with posts and content until I found Tenesha. As an IBCLC, she truly understands the nuances of our field and creates content that resonates perfectly with our audience. Tenesha has been a game-changer, and I’m so grateful for her help. She’s professional, reliable, and knows exactly what we need. I’ll definitely be continuing to use her services!
    Breanna Neighbors, BSN, RN, IBCLC, Honeybee Lactation
  • Paradise Lactation Virtual Admins has been a game changer and major asset in growing my Lactation consulting private practice. I appreciate Tenesha's professionalism, creativity and expertise.
    Beth-Marie Terrell, IBCLC, Udder Love Lactation
  • I would highly recommend Tenesha for the services that she provides at Paradise Lactation. Not only is Tenesha knowledgeable as an IBCLC, she is incredibly skilled at managing a busy lactation office. Tenesha was recommended to me a while ago by another Lactation Consultant who was very impressed by work. I only wished I'd contracted with Tenesha sooner.
    Dionne Lowndes, BSN, RN, IBCLC, Mom & Me Lactation
  • I brought Tenesha on as my admin to assist with daily tasks that became too much for me to handle on my own while providing lactation services to clients. Not only was Tenesha extremely helpful in managing the tasks asked of her but she provided ideas on how I can grow my practice. She completed tasks in a timely manner and went above and beyond to ensure I was satisfied with the services provided. Her services were invaluable to my practice and I would highly recommend her if you’re in need of a virtual admin
    Danielle Freeman LPN, IBCLC, Milkin' Melanin Lactation
  • Working with Tenesha was wonderful! I hired her to make some social media content and schedule it for me because I have never been good at it and she did amazing capturing the vibe I was going for on my page. I will continue to hire her when I need more and I highly suggest you hire her if you’re looking for someone you can trust to help you with your business!

    Raeley Woodward, IBCLC, Learn to Latch

Not sure which package is right for your practice?

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