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Lactation Admin Directory

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Pinterest Management
Website Content Management
IntakeQ Support
Insurance Verification
Logo/Business Materials
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IBCLC Trained Graduates

Lactation Admin Services

Carly Morris New Jersey, USA

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Carly Morris is an Executive Virtual Assistant and Administrative & Client Support Specialist dedicated to helping professionals streamline operations, elevate client experiences and reclaim their time. As the owner of Carly Morris LLC, I bring a refined blend of organization, initiative and warm, human-centered support to every partnership. I have advanced expertise in executive calendar management, inbox triage, meeting preparation and workflow optimization. My business supports leaders who value precision, reliability and seamless communication. I am known for my collaborative approach, polished deliverables, and my willingness to help. Business Hours: Monday - Friday 9am - 5pm EST Saturday 9am-12pm EST Availability: Hourly, Retainer, Project-Based Email: Carlymorrisllc@gmail com 10+ years of experience

Erlinda Wilson Missouri, USA

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Hi, I’m Erlinda, founder of Virtually Yours: Life and Business Solutions. With over 15 years of administrative experience, including supporting healthcare professionals, I provide reliable, detail-oriented administrative support that helps practices stay organized and operate efficiently. I take pride in delivering accurate, confidential, and dependable service while building strong working relationships with the professionals I support. Secondary Services: Social Media Management Content Creation Logo/Business Materials/Handouts Canva Data entry HIPAA certified Organization Business Hours: Monday - Friday 10am-5pm CST Flexible scheduling is a available upon request Availability: Hourly, Retainer Email: E.wilson@withyouvirtually.com 10+ years of experience

Andrea Sanger Minnesota, USA

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Hi! I’m Andrea, the calm behind the chaos! I help mom business owners find their footing again by bringing order, ease, and a little creative magic to the everyday tasks that keep things running. Think: smooth systems, simple automations, and thoughtful support that helps your business flow with more clarity and calm. My goal is to create space for you to do more of what lights you up! I’m big on clear communication, quiet productivity, and making your business feel grounded and supported. You bring the vision. I’ll help make the day-to-day feel lighter, simpler, and beautifully organized! Secondary Services: Social Media Management Email Marketing Web Design/Updates Landing Pages Content Creation Sales Funnels Business Hours: Flexible hours (some daytime and some evenings)- CST Availability: Hourly, Retainer, Project-Based Email: andrea@andreasangercreative.com 1 year of experience

Taylor Hawks Michigan, USA

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Secondary Services: Email Marketing Business Hours: Varies Availability: Hourly, Retainer, Project-Based Email: taylorhawks.vs@gmail.com 5-10 years of experience

Ashley Gray Illinois, USA

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As a dedicated Virtual Assistant, I provide reliable administrative and operational assistance that allows lactation professionals to focus on delivering exceptional care to families. With expertise in scheduling, client communication, electronic health records, document management, insurance coordination, and practice organization, I help streamline day-to-day operations while maintaining professionalism, efficiency and confidentiality. I understand the unique needs of lactation practices and am committed to creating a seamless experience for both providers and clients. Whether managing appointments, responding to inquiries, organizing records, coordinating referrals or handling behind-the-scenes administrative tasks, I prioritize accuracy, compassion and attention to detail in every interaction. My goal is to be a trusted extension of your practice—helping you save time, improve workflow and provide outstanding support to the families you serve. By combining strong organizational skills with excellent communication and a client-centered approach, I empower IBCLCs to focus on what matters most: supporting parents and babies on their breastfeeding journey. Secondary Services: Insurance Verification Lactation Billing Business Hours: Monday - Friday 8am-4pm CST Availability: Hourly, Retainer, Project-Based Email: gray.collectiveva@gmail.com 4-5 years of experience

Victoria Greene North Carolina, USA

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Virtual Solutions with Victoria provides reliable virtual assistance and operations support to professionals and small business owners. My services include inbox and calendar management, client communication, scheduling, customer service, document organization, invoicing and light bookkeeping and streamlining day to day business operations. My goal is to take administrative tasks off of your plate so you can spend more time focusing on your clients and growing your practice. Secondary Services: Social Media Management Email Marketing Web Design/Updates Landing Pages Business Hours: Monday - Friday 9am-4pm EST Availability: Hourly, Retainer, Project-Based Email: vsv.assists@gmail.com 2-3 years of experience

Kristina Andersen Omaha, NE, USA

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Kristina Andersen is a Business Operations Specialist with 13+ years of experience in human resources, recruiting, and business operations. She partners with service-based business owners to streamline the backend of their businesses through dependable administrative and operational support. Kristina enjoys creating organized, efficient systems that allow business owners to spend less time managing day-to-day operations and more time serving their clients. She provides support with inbox and calendar management, client communication, CRM organization, scheduling, SOP documentation, Google Workspace, Canva, and general administrative tasks. She understands that healthcare professionals are at their best when they're focused on caring for their clients—not managing administrative tasks—and enjoys providing reliable behind-the-scenes support that helps private practices run smoothly. Known for being proactive, detail-oriented, and dependable, Kristina is passionate about building long-term partnerships and helping business owners grow with confidence. She believes the best support comes from understanding each client's unique workflow and becoming a trusted extension of their team. Secondary Services: Insurance Verification Business Operations Support Inbox Management Calendar Management Client Communication CRM Organization SOP Creation & Documentation Google Workspace Canva Project Coordination Process Improvement Business Hours: Monday - Friday 9am-3pm CST Availability: Hourly, Retainer, Project-Based Email: hello@kristinaandco.com 10+ years of experience

Tara Gilmore Montana, USA

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Tara Gilmore is the Founder & CEO of Armor Marketing Group, a virtual assistant and business support agency serving established business owners and healthcare practitioners who are ready to hand off the admin work that is pulling them away from their clients and patients. Tara's background includes supporting healthcare practices with patient scheduling, follow-up, and day-to-day administrative work, so she understands what it takes to keep a practice running smoothly without adding more to the practitioner's plate. That experience shapes Armor's Medical Virtual Assistant Services, designed for practices that need administrative support handled by someone who already understands the rhythm of client and patient care. Tara brings nearly three decades of administrative and operations experience to every client relationship, and leads a small, dedicated team. Secondary Services: Social Media Management Email Marketing Web Design/Updates Landing Pages Content Creation Sales Funnels Business Hours: Monday - Friday 9 am to 5 pm MST Availability: Hourly, Retainer, Project-Based Email: tara@armormarketinggroup.com 10+ years of experience

Kate McCowan Utah, USA

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Kate was born and raised in Utah with a heart for kids and education. As such, she found herself working as a teacher but wishing to have more time at home with her own kids (and maybe some extra time for a round of golf, a game of pickleball or a good book!). With a background in education, you can believe that Kate has mastered the art of figuring out anything, staying organized and making last-minute changes on the fly! She believes in always doing the very best at anything she does and prides herself on being honest and ethical. Secondary Services: Email Marketing Email Management Business Hours: Monday - Friday 4-7 PM MST (during school year, with more availability during summer) Availability: Hourly, Retainer, Project-Based Email: Kate.mccowan24@gmail.com 2-3 years of experience

Allena Graciani Alaska, USA

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Hi, I'm Allena Graciani, owner of Allena Virtual Assisting, based in Alaska. I provide virtual administrative support to heart-centered, community-oriented practices (IBCLCs, care coordinators, occupational and mental health therapists, and social workers) I believe support is structural, and no one should carry a servitude alone. Your organization shouldn't depend on your memory to function. I help providers get the moving pieces out of their heads and into systems that hold: patient communication and intake, scheduling and evaluation coordination, phone and fax management, plan-of-care tracking, CRM and triage support, insurance verification, and referral partner management. I work HIPAA-aware and sign a BAA with every client, so your systems are protected before we ever begin. With 10+ years of administrative experience across healthcare-adjacent, nonprofit, and education settings, I bring calm, structure, and follow-through, so you can stay present with the families you serve. Secondary Services: Web Design/Updates Logo/Business Materials/Handouts Landing Pages Sales Funnels Referral Partner Client Relationship Management Team management and building (hiring) Integrator work Business Hours: AKST, PST, CST Standard Operating Business Hours Availability: Hourly, Retainer, Project-Based Email: hello@allenavirtual.com 10+ years of experience

Tai Campbell New York, USA

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I know how much lactation consultants give of themselves in this work. You're showing up for families during some of the most tender, exhausting moments of their lives, and that kind of care takes everything you've got. It shouldn't also mean you're up late answering emails, chasing invoices, or trying to remember who you're supposed to follow up with. I currently manage the operations side of a therapy practice, so I've spent a lot of time thinking about what it takes to support someone whose work is personal, emotional, and built entirely on trust. The admin side looks a lot the same whether it's a therapist or an IBCLC: intake, scheduling, follow-up, billing, keeping the little things from falling through the cracks. I'd love to bring that same care to your practice. Here's what I can take off your plate: scheduling and calendar management, client intake and follow-up emails, inbox support, invoicing, and staying on top of social media so your presence stays consistent even when you don't have time to think about it. If you're feeling stretched thin and just want someone steady handling the background stuff so you can be fully present with your clients, I'd love to chat. Secondary Services: Insurance Verification Email Marketing Web Design/Updates Business Hours: Monday - Wednesday and Friday 9am-8pm and 10-5pm Thursdays 9am-5pm Availability: Hourly, Retainer, Project-Based Email: hello@savvyassistantco.com 10+ years of experience

Naila Waddell North Carolina, USA

I have 20 years of combined experience in healthcare administration and entrepreneurship. I spent 10 years as an Emergency Department Unit Coordinator, where I gained expertise in EMR/EHR management, patient scheduling, insurance verification, HIPAA compliance, and supporting efficient clinical operations. I also hold a Diploma in Medical Billing and Insurance Coding, providing me with a strong understanding of healthcare administration and insurance processes. As an entrepreneur for the past 11 years, I’ve helped businesses grow through social media management, email marketing, website design and updates, landing pages, content creation, sales funnels, and business systems. I specialize in the streamlining of administrative tasks, strengthen online presence, and creating a seamless client experience so that you focus on providing exceptional care. Secondary Services: Insurance Verification Social Media Management Email Marketing Web Design/Updates Landing Pages Content Creation Sales Funnels Business Hours: Monday-Friday 9-6 Monday, Wednesday, Friday some evening flexibility Availability: Hourly, Retainer, Project-Based Email: nailawaddell98@gmail.com 20+ years of experience

Kristyn Quinones Florida, USA

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Meet Kristyn — Healthcare Virtual Assistant Desk of KQ | Healthcare Administrative Support for IBCLCs Kristyn is the founder of Desk of KQ, a healthcare-focused virtual assistant service specializing in administrative support for IBCLCs and lactation professionals. With more than a decade of experience in healthcare administration, practice management, patient access, insurance verification, authorizations, billing coordination, scheduling, and practice operations, Kristyn understands the demands that come with running a healthcare practice. As a breastfeeding mom herself, Kristyn has a personal appreciation for the support and guidance lactation professionals provide. She breastfed her first son for 3½ years and is currently breastfeeding her almost 3-year-old. That experience is part of what inspired her to support the professionals who help families navigate their own feeding journeys. Through Desk of KQ, Kristyn helps IBCLCs with the business and administrative side of their practice, including scheduling, client intake, insurance and billing support, administrative organization, follow-up, documentation, and workflow management. Her goal is simple: to help lactation professionals spend less time behind the desk and more time supporting families. You take care of the families. I’ll help take care of the desk. Secondary Services: Insurance Verification Calendar and Email Management QuickBooks Website updates Payroll Credentialing Business Hours: Monday-Friday 5:00pm to 8:00pm EST Availability: Hourly, Retainer, Project-Based Email: Kristyn@DeskOfKQ.com 20+ years of experience

Rachael Ackley Minnesota, USA

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Hi, I'm Rachael! I have more than 16 years of experience providing administrative and operational support, with a significant portion of my career spent in healthcare. My passion is helping providers and their teams stay organized, reduce administrative burdens, and create a seamless experience for the clients they serve. I earned my Bachelor's degree in Business Administration with a minor in Health Care Management, combining formal education with years of hands-on experience supporting busy professionals. Throughout my career, I've developed expertise in client communication, scheduling, practice operations, process improvement, and the day-to-day administrative tasks that keep a practice running efficiently. I understand that behind every appointment is a person seeking care, and that every interaction matters. Whether I'm coordinating schedules, managing client communications, organizing administrative workflows, or supporting practice operations behind the scenes, my goal is to help create an experience that allows providers to focus on delivering exceptional care while ensuring clients feel supported from their very first interaction. Outside of work, I'm a wife and mom to two active boys who keep life fun and full of adventure. I also enjoy baking homemade bread and spending time outdoors with my family whenever I can. Those experiences have strengthened my ability to stay organized, adaptable, and calm under pressure—qualities I bring to every practice I support. I'm honored to play a behind-the-scenes role in helping healthcare providers deliver outstanding care by ensuring the administrative side of the practice runs smoothly, efficiently, and with compassion. Secondary Services: Email Marketing Web Design/Updates Landing Pages Lactation Billing Insurance Verification Sales Funnels HIPAA Certified Business Hours: Monday - Thursday 9am - 4pm, Friday 9am - 12pm (CST) Availability: Hourly, Retainer, Project-Based Email: Rachael@modernlifestylellc.com 16+ years of experience

Michelle Peters Texas, USA

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Hi, I'm Michelle! I'm a project management, operations, and executive support professional with over four years of experience helping busy business owners turn complexity into clear, manageable systems. I love being the person people can rely on to bring clarity, keep projects moving, and make sure the details don't get overlooked. Whether I'm supporting day-to-day operations, organizing documentation, coordinating client communication, or managing projects, my goal is to make running your business feel easier so you can focus on serving your clients. Just as important to me is how people experience working with me. I believe in communicating proactively, listening carefully, asking thoughtful questions, and following through on commitments. I especially enjoy organizing information, improving processes, and creating systems that make work easier and more manageable over the long term. I strive to make life easier for the people I support by being dependable, organized, and attentive to the details that matter. As a native English and Spanish speaker, I'm also able to provide administrative support that helps practices communicate effectively with bilingual and Spanish-speaking families. Secondary Services: Project Management; Operations Management; Executive Support; SOP & Documentation Creation; Workflow Improvement; Process Documentation; Client Communication; Project Coordination; Knowledge Management; Travel Planning Business Hours: Monday–Friday, flexible scheduling (Mountain Time) Availability: Hourly, Retainer, Project-Based Email: mspeters94@outlook.com 4-5 years of experience
This VA has completed Paradise Lactation Care's Lactation VA Mentorship, including PracticeQ training and lactation-specific administrative training under the mentorship of Tenesha Davis, IBCLC.

Isabella DeLong Illinois,USA

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Hi! I'm Isabella, a virtual assistant who provides dependable administrative support to busy professionals and small business owners. With over 10 years of administrative experience in both healthcare and state government, I've developed a strong foundation in organization, communication, document management, scheduling, data entry, and process coordination. Throughout my career, I've had the opportunity to support executives, managers, and other high-level professionals, helping them stay organized and ensuring their day-to-day operations run smoothly. I'm passionate about helping business owners reclaim their time by taking administrative tasks off their plate so they can focus on serving their clients and growing their practice. I'm known for my attention to detail, reliability, professionalism, and my ability to quickly learn new systems and workflows. Whether you need ongoing administrative support or help with a specific project, my goal is to become a trusted extension of your business by providing organized, proactive, and reliable support. I look forward to supporting lactation consultants by creating efficient systems and streamlined workflows that allow them to spend more time serving the families who rely on their care. Secondary Services: Social Media Management, Calendar Management, Email Management, Data Entry, Document Preparation, File Organization, SOP Creation, Client Communication, Microsoft Office Suite, Google Workspace, Process Improvement, Spreadsheet Management, *Actively training in insurance verification for lactation practices through one-on-one mentorship. Business Hours: Monday - Friday: 9:00 AM - 3:00 PM CST Flexible availability for client needs, including occasional evenings and weekends by appointment. Availability: Hourly, Retainer, Project-Based Email: isabella.r.delong@gmail.com 10+ years of experience

Tanisha Ortiz Pennsylvania,USA

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Hello there! My name is Tanisha and I am the owner of The Pillar Virtual Solutions. It is my absolute joy to provide administrative assistance to those in the maternal health space. As a postpartum health educator and advocate, I understand the importance having your backend operations in tact to focus on what is truly important - mothers and their families. I have always known that I had a love for helping others, I just had no idea in what capacity. What I did know was that seeing others reach their full potential and thrive, really stirred something within me. With over 15 years in customer service within various industries coupled with my background in the health sciences, I aim to deliver quality service to those seeking support in completing their daily tasks from CRM management to client communications. When I’m off duty, you can find me spending time with my family, reading a good book and soaking up every bit of the great outdoors! Secondary Services: Calendar Management, Email Monitoring, Client/Provider Onboarding Business Hours: Monday - Friday: 10am - 3pm EST Availability: Retainer, Project-Based Email: info@thepillarva.com 10+ years of experience

Halee Harris Houston,Texas,USA

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I’m a virtual assistant who genuinely loves the world of fertility, pregnancy, lactation, and postpartum care. As a mom of two, I understand how meaningful it is for women to feel supported, informed, and cared for throughout every stage of motherhood. My professional experience includes supporting doctors, physical therapists, med spas, and a telehealth startup. I help manage the details that keep a practice moving—from schedules, inboxes, and client communication to follow-ups, systems, and day-to-day operations. Before becoming a virtual assistant, I spent more than 12 years in education and coaching. I’m also a former college athlete with a background in human performance, exercise science, mathematics, and educational leadership. Those experiences taught me how to lead, problem-solve, communicate clearly, and remain dependable in fast-moving environments. I especially enjoy supporting maternal health professionals because their work is personally meaningful to me. My goal is to confidently manage the details behind the scenes so providers can focus their time and energy on caring for mothers and their families. Secondary Services: Practice Operations & Workflow Management Business Hours: 7am-4pm central Availability: Hourly, Retainer, Project-Based Email: halee@handledbyhalee.com 10+ years of experience

Social Media Management

Katie Patrick Dade City, FL, USA

Secondary Services: Content Creation Business Hours: M-F 8 AM - 6 PM Availability: Monthly Packages Email: kaitlynbrookepatrick@gmail.com 1 year of experience

Diana Luna USA

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Her services include client onboarding systems, workflow organization and enhancement, CRM management, SOP development and process documentation, business systems setup, content planning, digital workspace and asset organization, email marketing support, and Meta Ads strategy and management. Secondary Services: Meta Ads Marketing & Operations Email: dianasdigitaldesk@gmail.com

Jessica Acosta California, USA

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I’m a Virtual Assistant with a background in marketing, business operations, and creative support. I help entrepreneurs and growing businesses stay organized through administrative support, email and calendar management, project coordination, customer communication, social media support, website updates, and content creation. My goal is to provide reliable, detail-oriented support that helps your business run more efficiently. Secondary Services: Email Marketing Web Design/Updates Landing Pages Content Creation Calendar & Email Management Project Management Graphic Design (Canva and Adobe) Brand Photography Customer Service Website Content Management Marketing Coordination File & Document Organization Data Entry CRM Management Business Hours: Monday through Friday 9am pacific to 5pm Pacific Availability: Retainer, Project-Based Email: Jessica@byjessicanicole.com10+ years of experience

Grace Wacu Kenya

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If managing emails, scheduling, admin tasks, or trying to stay consistent on social media leaves you feeling like you are always working, worry no more because that is where I come in. I help busy IBCLCs and lactation professionals stay organized, protect their brand, and show up consistently. I handle the day-to-day administration tasks, content support, and operations that keep their business moving. With more than three years supporting government and Non Profit Organizations health projects across Kenya, I have built a strong foundation in project coordination, systems, and organization. My goal is simple: to give you back the time and peace of mind to focus on supporting families, while I take care of the work happening behind the scenes. Secondary Services: Google Business Profile Setup Website Content Management Email Management Calendar Management Project Management Tools like Asana, Trello, Click-Up Repurposing blogs and videos to social media content i.e Linkedin articles or posts. Business Hours: Flexible and Open to work within any time zone office hours Availability: Hourly, Retainer, Project-Based Email: gracevirtualassistant1@gmail.com 2-3 years of experience

Pinterest Management

Cassie Harbold Arkansas, USA

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Hi, I’m Cassie, the founder of Willow Lane Business Services, a wife, and a mom of three. Some of my greatest passions are motherhood, breastfeeding, and helping women feel supported during one of the most important seasons of their lives. My own breastfeeding journey sparked a deep appreciation for the incredible work lactation professionals do, and I hope to one day become an IBCLC myself. With several family members in healthcare, I also understand the unique challenges of serving patients while trying to grow a practice. That’s why I love helping businesses like yours become more visible online through Pinterest strategy and social media management. My goal is to connect your expertise with the families who are already searching for the support you provide. By creating intentional, evergreen content and a strong online presence, I help you reach the right people so you can spend more time doing what you do best—caring for moms and babies. Secondary Services: Email Marketing Landing Pages Content Creation Social Media Sales Funnels Business Hours: Monday-Friday 8AM-4PM CST Availability: Hourly, Retainer Email: Cassie@willowlaneva.com 1 year of experience

Website Content Management

Kylie Metz Colorado, USA

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I’m Kylie, founder of The Hayden Co., providing operations and virtual administrative support for private practices and service-based businesses. I specialize in CRM management, client workflows, scheduling systems, email support, website management, and operational organization creating streamlined processes that improve both the client experience and day-to-day operations. Secondary Services: Landing Pages Sales Funnel Business Hours: Monday - Thursday from 5:00 - 8:00 am (MT), 12:00 - 4:00 pm (MT) Availability: Hourly, Retainer, Project-Based Email: kyliehaydenmetz@gmail.com 1 year of experience
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International Board Certified Lactation Consultant in The Villages & Middleton, FL serving Sumter, Lake, and Marion County.
Email: info.paradiselactationcare@gmail.com
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